Jassim Rahma

Location
Bahrain
Industry
Hospital & Health Care

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Jassim Rahma's Overview

Current
Past
  • System Officer at HSBC
  • System Supervisor at Nomura

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Recommendations

3 people have recommended Jassim

Connections

500+ connections

Jassim Rahma's Experience

Executive Director & CIO

Al Resalah Medical Center (RMC)

Privately Held; 51-200 employees; Hospital & Health Care industry

August 2009 – Present (2 years 10 months)

• Manage IT department and operation for the Medical Center and pharmacy.

• Prepared I.T. policies and procedures.

• Managed I.T. tasks for the new infrastructure from A to Z including the construction related to I.T., cabling, purchasing, hardware configuration and software development.

• Deliver a weekly report to the general manager detailing the current IT details and future plans’ updates.

• Liase with the third parties including ISPs for any I.T. related issues.

• Developed PBX software to manage calls’ reports coming on Panasonic TAD100D on RS232 port.

• Manage & support Windows & Linux servers & workstations.

• Manage & support Microsoft SQL Server and MySql database servers.

• Manage & support the internal EHR software including the online & mobile features.

• Monitor the email server and email usage to make sure policies are been followed.

• Handle the CCTV systems with more than 20 cameras connected to the server.

• Handle Bio Server used for the fingerprint attendance system.

• Monitor the Squid server (Linux) to ensure the internet usage is according to the company’s policy.

• Develop required in-house application using the latest technology, e.g C#, MySql, SQL Server, PHP, etc.

• Meet in regular basis with the management to discuss the issues and listen to them to improve the work.

• Works with CFO to provide the accounts reports from the database.

• Work with the Laboratory technician to make sure all machines are working and follow up with the vendors for any maintenance.

I.T. Consultant

Axis International Middle East

Privately Held; 11-50 employees; Legal Services industry

2008 – Present (4 years)

I.T. Consultant

Patrick York Ireland Insurance & Reinsurance

2008 – Present (4 years)

Group IT Support Manager

Jawad Business Group

Privately Held; 1001-5000 employees; Retail industry

October 2008 – August 2009 (11 months)

•Support more than 300 stores in Bahrain, e.g. Costa Coffee, BHS, BurgerKing, Avis Rent a Car, Agility, FCUK, Mango, Chili’s, DQ (Grill&Chill), Camiles Café, Staff, Punpkin Patch, Papa Johns, etc.

•Support more than 3,000 users using different system in offices and stores.

•Manage 10 support staff in Bahrain.

•Prepare the IT budget for Bahrain to submit to the CIO.

•Assist in IT projects & development plans.

•Liase with suppliers to provide the best hardware and software.

•Work with the development team to provide the software required for the users.

•Monitor & analyze support ticket to make sure ticket will be closed in a reasonable time.

•Prepare a weekly status report for the management.

•Manage inventory related to support division.

IT, NOC & Installation Manager

2Connect

Privately Held; 51-200 employees; Telecommunications industry

February 2006 – March 2007 (1 year 2 months)

•Handle the IT department for one of largest IP services’ provider in the Kingdom of Bahrain.

•Manage a team of 10 IT, installation and NOC staff.

•Prepare and implement IT policies for the company.

•Prepare and implement internal procedures for IT, installations and NOC departments.

•Handle, implement and support all IT projects.

•Manage the installations’ orders from the time order was created until the delivery.

•Support the company’s servers connected remotely to different telecommunications providers (e.g. BIX, BT, Teleglobe, etc) and customers networks.

•Manage the 24 NOC (Network Operation Center) to deliver the best service to the clients.

I.T. Manager

MedGulf

Privately Held; 11-50 employees; Consumer Services industry

January 2004 – January 2006 (2 years 1 month)

•Responsible for managing team of I.T. operators in one of the largest insurance companies.

•Perform data modeling, systems and functional analysis and design.

•Manage I.T. operators to ensure that their time was never wasted so that projects finished on time and within budget.

•Support 7 servers connected remotely to Riyadh through router.

•Handle IT project to make sure it’s completed before the deadline and within the assigned budget.

•Prepare and implement IT policies for the company.

•Liase with IT companies & Batelco for all IT and communications issues.

System Officer

HSBC

Public Company; 10,001+ employees; HBC; Financial Services industry

May 1997 – November 2003 (6 years 7 months)

•Implemented & supported Credit & Risk application (CreditDesk) for the vehicle finance unit in the bank.

•Worked with many levels within the organization including the Managing Directors, General Managers, CEOs and others.

•Studied and Implemented systems for the Credit and Risk division including software and hardware.

•Supported existing credit systems for the middle east countries.

•Designed and provided required reports for analysis from different data sources including AS400 using different reporting tools.

•Managed and supported I.T. projects.

•Liased with UK, Hong Kong and Middle East countries to ensure the systems availability.

•Used Base SAS to develop and generate statistical reports.

System Supervisor

Nomura

Public Company; 10,001+ employees; NMR; Investment Banking industry

February 1994 – October 1995 (1 year 9 months)

•Documented maintenance tasks for non-core systems so that the work could be transitioned to an offshore IT firm.

•Handled the offshore systems with full support for user.

•Arranged with Hong Kong (Operation Center) for any upgrade or system maintenance.

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